Refund policy

At Bagnotes, customer satisfaction is important to us. We want you to shop with confidence, which is why we offer a simple and transparent return and refund process for orders delivered within the United States.

30-Day Return Policy

Customers may request a return within 30 days of receiving their order. To be eligible for a return, products must be unused, unworn, in their original condition, and returned with original tags and packaging.

How to Request a Return

To start a return request, please contact our support team at support@bagnotes.store. Once your request is approved, we will provide return instructions along with the return shipping details. Please note that returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

We recommend checking your order immediately after delivery. If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and provide a quick resolution.

Exchanges

We currently offer exchanges for items that arrive damaged, defective, incorrect, or in the wrong size. To request an exchange, please email our customer support team with your order details and product photos if applicable.

No Restocking Fees

Bagnotes does not charge any restocking fees for approved returns.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund. Approved refunds will be issued to the original payment method used during checkout. Refunds typically appear within 5–7 business days depending on your payment provider or bank processing time.

Refunds are typically processed within 7 business days after approval.
Discount Policy

Discounts and promotional offers must be applied during checkout. We are unable to apply discounts or issue partial refunds for promotions that were not used at the time of purchase.

Contact Information

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Address: 43 Schiller Ave, Huntington Station, New York 11746, United States

Phone: +1 646 518-0948

Email: support@bagnotes.store

Our support team is available to answer your questions and provide assistance whenever you need it.